Analytical research is a specific type of research that involves critical thinking skills and the evaluation of facts and information relative to the research being conducted. Rese...Mergers and acquisitions can be a complex business deal for any institution. MIAC can assist across the full life cycle of the M&A transaction. We conduct a thorough due diligence review of your M&A portfolio and provide a valuation, complete with a best execution strategy. Support (Onsite & Online) We offer 2+ days onsite training and often follow-up with online sessions to reinforce training material. Our web-based support ticketing system allows clients to easily submit requests and monitor its progress. Our support team members work from several locations, which means we offer longer working hours. MIAC’s AI-Durations and AI-Convexities are derived from MIAC TBA Fixings. The actual market price fixing of each adjacent TBA Coupon is used to derive the Implied price sensitivity of each TBA Coupon. However, because of the underlying price volatility and variability embedded in the TBA market, a time series of implied …The impact of liquidation timelines on MSRs will be addressed in a forthcoming Research Insights. Figures 1-3 highlight the impact of timelines on various components of loss severity. Figure 1 shows the relationship between escrow (i.e., Tax and Insurance) expenses and the realized liquidation timeline. We …Jun 22, 2022 · Figure 1: Conventional 30-year Rates and Spreads Source (s): FHLMC, TRACE, MIAC Analytics™, MIAC Internal Calculations. This primary/secondary (PMR/CCY) spread is driven by numerous factors, including g-fees, servicing and origination costs, and numerous other factors. Aside from the g-fee, this spread can be considered the retail markup over ... MIAC Analytics™ is the most sophisticated mortgage pricing and risk management software suite available. The MIAC Analytics™ suite now includes MIAC Vision™, an asset-liability solution that applies MIAC’s CORE™ behavioral factors at the loan level. Contact Details. Jessica Fiorenza, Vice President …MIAC Analytics™ is the most sophisticated mortgage pricing and risk management software suite available for mortgage investors, originators, servicers and balance sheet managers. The MIAC Analytics ™ suite now includes MIAC Vision™, an asset-liability solution that applies MIAC’s CORE™ behavioral … Get Up To Date Market Value Price on your Portfolio. MIAC continually enhances its models to reflect current market dynamics. WinOAS™ provides the ability to integrate cash flows with collateral behavior assumptions specifically associated with modified loans, providing a unique insight into the economic value associated with these loans. Jun 28, 2016 · MIAC Analytics™ is the most sophisticated mortgage pricing and risk management software suite available. The MIAC Analytics™ suite includes VeriFi™, DataRaptor-Surveillance™, MIAC Core™, and Vision™ to address FASB’s new Current Expected Credit Loss (“CECL”) requirements with the industries best modeling practices. Aug 19, 2020 · During the month of July, Conv_30 Index OAS’s tightened to close the month at 1,258.3 bps, for a decrease of 36.4 bps. The GNII_FHA_30 Index OAS’s tightened to 1,571.8 bps, for a month-over-month decrease of 64.9 bps. For the month, MIAC’s Primary Mortgage Rate was lower by nearly 23 bps, but the impact was partly offset by the steadily ... MIAC Analytics™ is the most sophisticated mortgage pricing and risk management software suite available for mortgage investors, originators, servicers and balance sheet managers. The MIAC Analytics ™ suite now includes MIAC Vision™, an asset-liability solution that applies MIAC’s CORE™ behavioral factors at the loan level.MIAC Analytics™ is the most sophisticated mortgage pricing and risk management software suite available for mortgage investors, originators, servicers and balance sheet managers. The MIAC Analytics ™ suite now includes MIAC Vision™, an asset-liability solution that applies MIAC’s CORE™ behavioral factors at the loan level.MIAC transaction documents must… Read more » $4.3 Million Non-Performing Whole Loan Sale – 801343-2. Posted Dec 12th 2023 in Whole Loan Opportunities. Bid Date: December 14th, 2023 MIAC Analytics is pleased to announce the offering of non-bank-originated 1st lien residential mortgage loans. The seller is a non …In today’s fast-paced and ever-changing business landscape, managing a business effectively is crucial for long-term success. One of the most powerful tools that can aid in this en...As a type of academic writing, analytical writing pulls out facts and discusses, or analyzes, what this information means. Based on the analyses, a conclusion is drawn, and through...Figure 1: GSA Changes (YTD) Source: MIAC Analytics™ MSR Duration Changes (YTD 2022) The option-adjusted duration (OAD) of the aggregate GSA universe became substantially less negative, moving from -20.2 to -3.73, over the 12-31-21 to 09-30-22 period.In fact, some GSA cohorts are now exhibiting …Mike Carnes, Managing Director, Capital Markets Group. [email protected] (212) 233-1250 x327. Visit our website and learn more about MIAC Asset Sales and Advisory and View Current MSR Offerings. Posted 29 Apr 21. MIAC is pleased to offer a $538.63 Ginnie Mae MSR servicing …Secondary Market Software Solution. RateSheet Generator™ allows you to create a data feed for any Product and Pricing Engine using any combination of pricing sources including MBS, cash window, mandatory executions, and …Posted May 22nd 2023 in Recent News. May 2023 New York, NY – MIAC Analytics™, a leading provider of mortgage industry solutions, has been added to the list of acceptable third-party review (TPR) firms by KBRA, Moody’s, S&P Global, and Fitch Ratings. The review process is designed to ensure that companies meet the highest standards of ... We provide daily tracking and reporting of new locks, expirations, cancellations, declines, new loan closings, new loan sales, trade allocations, and hedge trading activity. MIAC also supplies comprehensive market risk analysis, shock reporting, and month-to-date P&L reporting. These reports can be customized to your specific needs. Find Salaries by Job Title at MIAC Analytics. 105 Salaries (for 37 job titles) • Updated Feb 10, 2024. How much do MIAC Analytics employees make? Glassdoor provides our …From August to September MIAC’s Primary Mortgage Rate increased by (13) thirteen basis points to 3.72% and a rate that falls within a 10-bps range of commonly used primary mortgage rate benchmarks. Figure 2: Year-to-Date Pricing Change by Product Source: MIAC Analytics™. Although higher in the month of …Figure 2: Year-to-Date Price Change by Product Source: MIAC Analytics. Prepayment News. At current rate levels vs. the existing distribution of outstanding mortgages, for every 25 …Figure 3: Prob (C -> D30) v. FICO—Segmented by Sector Source: MIAC Analytics™. GNMA Credit Models Should Include the FHA/VA Mix. Sector is a very important credit attribute readily available to clients, and it should be used when assessing credit risk.Figure 2: Conventional 15-year Rates and Spreads Source(s): FHLMC, TRACE, MIAC Analytics™, MIAC Internal Calculations 15-Year Mortgage Rates and Spreads. These same patterns are observed for the 15-year Conventional market, as shown in Figure 2.In fact, the compression of the PMR/CCY spread for …Bid Date: 3/14/2019 5:00 PM EST. Mortgage Industry Advisory Corporation (MIAC), as the exclusive representative for the Seller, is pleased to offer for your review and consideration a $315.25 million Ginnie Mae, Fannie Mae, and Freddie Mac mortgage servicing portfolio. The portfolio is being offered by a mortgage company that originates loans with a California …Residential MSR Market Update – February 2018. Posted Feb 06th 2018 in MSR Market Updates, Recent News.. From 12/29/2017 to 1/31/2018, the MIAC GSAs™ Conv_30 Index increased by 6.05% and the GNII_FHA_30 index increased by a whopping 15.46%.Jun 16, 2023 · MIAC Analytics revealed it was the victim of a data breach in April, one of several mortgage players to report hacks in the past several months. It's unclear how many clients were impacted by the incident at MIAC , which occurred between April 5 and April 6. MIAC Analytics is pleased to announce the offering of Senior and Mezzanine Financing for Refinancing and Development of a Business Class Hotel in the Western United States. The seller is a commercial bridge loan originator. Investment Opportunity: Property Type: Hospitality; Project “As Complete” Value: $153,600,000; Total Project Cost ...MIAC Analytics has an overall rating of 4.0 out of 5, based on over 51 reviews left anonymously by employees. 43% of employees would recommend working …Starburst, the well-funded data warehouse analytics service and data query engine based on the open source Trino project, today announced that it has acquired Varada, a Tel Aviv-ba...The transition from LIBOR to SOFR is nearing the deadline. MIAC can help identify and address mortgage data tied to LIBOR with our data validation reviews. Fill out the form below to contact our due diligence team!Oct 25, 2022 · MIAC Perspectives – Fall 2022. Posted Oct 25th 2022 in MIAC Publications, Perspectives, Recent News. In this issue… Market Overview Dick Kazarian, Managing Director, Borrower Analytics Group This Market Overview provides an overview of rates, prepayments, credit, housing markets, and other topics of broad interest to mortgage market ... MIAC Analytics™ is the most sophisticated mortgage pricing and risk management software suite available for mortgage investors, originators, servicers and balance sheet managers. The MIAC Analytics™ suite now includes MIAC Vision™, an asset-liability solution that applies MIAC’s CORE™ behavioral factors at the loan level.As our world becomes increasingly connected, there’s no denying we live in an age of analytics. Big Data empowers businesses of all sizes to make critical decisions at earlier stag...Bid Date: 12/19/2019 5:00 PM EST. Mortgage Industry Advisory Corporation (MIAC), as the exclusive representative for the Seller, is pleased to offer for your review and consideration an $245.53 million Freddie Mac and Private mortgage servicing portfolio.. The portfolio is being offered by a mortgage company that …Office: (212) 233-1250 ext. 212. Mobile: (908) 400-2615. [email protected]. Posted 25 Feb 20 in CRA Loan Sales, Whole Loan Opportunities. MIAC represents numerous originators producing CRA-eligible loans and securities. This allows us to fill your LO/MOD and multifamily needs …Starburst, the well-funded data warehouse analytics service and data query engine based on the open source Trino project, today announced that it has acquired Varada, a Tel Aviv-ba... GNMA will require all issuers to transition to their new delivery platform by 12/1/23. Are you prepared? MIAC Analytics can help! Current Expected Credit Loss (“CECL”, ASC 825-15) is the Financial Accounting Standards Board’s (FASB) new model for calculation of loan loss reserves, which requires consideration of multiple scenarios looking out over the lifetime of the instrument. These standards replace those now in use for preparing Allowance for Loan & Lease Losses ...Risk Retention Consulting and Analysis. MIAC is a leading provider of third-party valuation services for RMBS, CMBS, ABS, and residual assets. MIAC values underlying collateral in the residential and commercial mortgages, home-equity loans, reverse mortgages, manufactured housing, auto loans, credit cards, unsecured consumer loans, and buy-to ...Apr 29, 2021 · [email protected] (212) 233-1250 x327. Visit our website and learn more about MIAC Asset Sales and Advisory and View Current MSR Offerings. Posted 29 Apr 21. MIAC is pleased to offer a $538.63 Ginnie Mae MSR servicing portfolio. Bid Date May 11, 2021 5 PM EST - Contact us today! Bid Date: 6/15/2022 5:00 PM EST MIAC Analytics, as exclusive representative for the Seller, is pleased to offer for your review and consideration a $816.66 million Fannie Mae and Freddie Mac mortgage servicing portfolio. The portfolio is being offered by a mortgage company that originates loans with a concentration in Illinois and Minnesota.Dick Kazarian. Managing Director of Borrower Analytics at MIAC. 7mo. Our 2022 Fall Issue of MIAC Perspectives has just been released. This issue contains an update of our … Adding value to our clients through analytics is at the heart of everything we do. We work with a wide range of clients across the full credit lifecycle including Lenders, Capital Markets, Private Equity, Specialty Finance, Regulatory and Sovereign Institutions. The depth of experience within our team, and the adaptability of our solutions ... Oct 25, 2022 · MSR Price Changes (YTD 2022) As displayed in Figure 1, MIAC Generic Servicing Assets™ (GSAs) have experienced significant YTD 2022 price increases across all four sectors and both vintages, with a UPB-weighted increase of 1.17 multiple (or 30.0%). Within Conventional products, pricing increased substantially more for 30-year than for 15-year ... Apr 29, 2021 · [email protected] (212) 233-1250 x327. Visit our website and learn more about MIAC Asset Sales and Advisory and View Current MSR Offerings. Posted 29 Apr 21. MIAC is pleased to offer a $538.63 Ginnie Mae MSR servicing portfolio. Bid Date May 11, 2021 5 PM EST - Contact us today! Jun 22, 2022 · By Darrel Welch, Managing Director, MIAC Analytics Ltd. Lifetime mortgage (LTM) is one of the latest asset classes to be implemented in Vision™, MIAC’s advanced ALM system. UK’s lifetime mortgage sector saw a borrowing boom in 2021, with annual lending growth year-on-year from £3.86 to £4.8 billion (24%). So far in 2022, this growth ... Mergers and acquisitions can be a complex business deal for any institution. MIAC can assist across the full life cycle of the M&A transaction. We conduct a thorough due diligence review of your M&A portfolio and provide a valuation, complete with a best execution strategy.In today’s competitive real estate market, it is crucial for agents and agencies to stay ahead of the game. One powerful tool that can give you a significant edge is leveraging ana...Current Expected Credit Loss (“CECL”, ASC 825-15) is the Financial Accounting Standards Board’s (FASB) new model for calculation of loan loss reserves, which requires consideration of multiple scenarios looking out over the lifetime of the instrument. These standards replace those now in use for preparing Allowance for Loan & Lease Losses ...July 25-27, 2022 | Dana Point, CA. Brad Eskridge, Managing Director of MIAC’s Secondary Solutions Group, and Mike Bugbee, SVP of Client Solutions at MIAC, will be attending the CMBA’s Western Secondary Market Conference in Dana Point, California. Contact us today to schedule a meeting with MIAC’s Secondary …DataRaptor®’s context sensitive help feature provides you with immediate and concise assistance without requiring you to leave the screen you are working in, so you can access answers with minimal disruption to your work. Let’s say you know you have some bad or outdated data in your source file that you don’t want loaded into DataRaptor®. Vision™ combines the valuation technology of MIAC Analytics™ with newly advanced behavior modeling and stress testing to measure risk. Request a free demo Measure and manage the risk of loan losses, interest rate shifts, market changes, and liquidity From end-of-month December to end-of-month January, MIAC’s Primary Mortgage Rate decreased by twenty-three (23) bps to 3.63%. The impetus for the drop was an uncertain economic outlook brought on by escalating Coronavirus fears which resulted in the 10-year treasury yield falling 37 bps from 1.88% to … The MIAC experience enables an individual to work to their strengths as well as explore new avenues of interest within the mortgage analytics industry.”. “ I spent the majority of my career here at MIAC, over 20 years, quite simply because we are a very dynamic firm dedicated to providing best in class solutions for our clients. Get Up To Date Market Value Price on your Portfolio. MIAC continually enhances its models to reflect current market dynamics. WinOAS™ provides the ability to integrate cash flows with collateral behavior assumptions specifically associated with modified loans, providing a unique insight into the economic value associated with these loans. Support (Onsite & Online) We offer 2+ days onsite training and often follow-up with online sessions to reinforce training material. Our web-based support ticketing system allows clients to easily submit requests and monitor its progress. Our support team members work from several locations, which means we offer longer working hours.Figure 1: GSA Price Changes Year-to-Date Source: MIAC Analytics™. The relationship between FHA and VA pricing is particularly interesting. At the start of 2021, VA and FHA pricing were very comparable (1.82 vs. 1.77), but by the end of September, VA pricing was a 0.5 multiple higher than FHA!Social media marketing and social analytics software are increasingly popular among companies. After all, in the United States, an estimated 72% of the population uses social media...MIAC Analytics, as exclusive representative for the Seller, is pleased to offer for your review and consideration a $1.00 billion Fannie Mae and Freddie Mac mortgage servicing rights portfolio. The portfolio is being offered by a mortgage company that originates loans with a concentration in the Northwestern US. The Seller will be …MIAC Analytics is pleased to announce the offering of Performing, Credit Union loan participations. The seller is a mid-sized credit union with a national footprint. The loans are being offered on a 90/10 participation basis. Bids are due no later than February 1st, 2023. Investment Opportunity: Collateral Type: 1st Lien …From August to September MIAC’s Primary Mortgage Rate increased by (13) thirteen basis points to 3.72% and a rate that falls within a 10-bps range of commonly used primary mortgage rate benchmarks. Figure 2: Year-to-Date Pricing Change by Product Source: MIAC Analytics™. Although higher in the month of …By Dick Kazarian, Managing Director, Borrower Analytics Group. In this issue of MIAC Perspectives, we introduce our Lock Tracker™. We introduce this Lock Tracker to help market participants follow origination trends considering the unprecedented market volatility in rates and volume that we have experienced …Bid Info: August 2, 2023 5:00 PM EST MIAC Analytics is pleased to announce the offering of commercial DSCR, 1st lien mortgage loans. The seller is a portfolio lender with whom MIAC has an exclusive agreement to market this collateral. Investment Opportunity: Collateral Type: DSCR Mortgage Loans Lien Type: 1st Lien Current UPB: $1,952,500 Average… CECL Solution. MIAC’s CECL software solution provides your financial institution with an automated process for determining your expected losses and satisfying GAAP/regulatory requirements. MIAC’s modeled estimates of future credit losses and forecasts are relied upon throughout our industry, the accounting profession, and across multiple ... NEW YORK, May 23, 2023 /PRNewswire/ -- MIAC Analytics™, a leading provider of mortgage industry solutions, has been added to the list of acceptable third-party review …Jul 20, 2016 · By definition a Mortgage Servicing Right, herein referred to as MSR (s), is a contractual agreement where the right, or rights, to service an existing mortgage are sold by the original lender to another party who, for a fee, performs the various functions required to service mortgages. As a servicer, firms are responsible for collecting ... Jun 22, 2022 · Figure 6: DC->D30 transition by UER-Change, Actual v. Fitted, COVID Period Source(s): eMBS, FHLMC LLD, MIAC Analytics™, MIAC Internal calculations. Figures 7-8 show the same phenomena from a time series perspective (that is, across observation dates). As is evident, there was a sudden sharp spike in both AC->D30 and DC->D30 transition rates ... In today’s digital age, businesses are constantly looking for ways to better understand their customers and deliver personalized experiences. This is where customer analytics platf...MIAC Analytics, as exclusive representative for the Seller, is pleased to offer for your review and consideration a $596.15 million Fannie Mae, Freddie Mac, and Ginnie Mae mortgage servicing rights portfolio. The portfolio is being offered by a mortgage company that originates loans with a concentration in the Northwestern …nGSAs™. A competitive new production pricing grid that has been benchmarked across multiple pricing sources for a wide range of products. Loan attribute adjustments such as state, loan program, LTV, FICO, terms, and remittance information. Excess servicing multiples for loans originated over the minimum base servicing fee. GSAs™ is MIAC’s ...The MIAC Analytics™ suite now includes MIAC Vision™, an asset-liability solution that applies our MIAC CORE™ behavioral models at the loan level. MIAC CORE™ is a family of asset-level behavioral models that forecast voluntary and involuntary prepayments for residential mortgages, auto loans, credit cards, …MIAC Analytics™ is the most sophisticated mortgage pricing and risk management software suite available for mortgage investors, originators, servicers and balance sheet managers. The MIAC Analytics ™ suite now includes MIAC Vision™, an asset-liability solution that applies MIAC’s CORE™ behavioral … Posted Jan 31st 2024 in Recent News. Bid Date: 2/8/2024 5:00 PM EST MIAC Analytics, as exclusive representative for the Seller, is pleased to offer for your review and consideration a $285.27 million Ginnie Mae multifamily and healthcare servicing rights portfolio. The portfolio is being offered by an East Coast commercial real estate lender. In today’s digital age, businesses are constantly looking for ways to better understand their customers and deliver personalized experiences. This is where customer analytics platf...Over the past two years, MIAC’s Borrower Analytics Group has completely revamped the CORE™ Family of Residential Behavioral Models. These models cover all three residential sectors: Agency, GNMA, and Non-Agency and include the following components: Credit frequency (i.e., “roll rates”) Voluntary Prepayments. Foreclosure/REO Timelines.MIAC Generic Servicing Assets™ (GSAs) have experienced significant YTD 2022 price increases across all four sectors and both vintages, with a UPB-weighted increase of 1.17 multiple (or 30.0%). Within Conventional products, pricing increased substantially more for 30-year than for 15-year, in both absolute (1.37 vs. 0.68 multiple), as well as ...In this section, we take a closer look at the impact of loan age on GNMA voluntary prepayments within our CORE™ Residential Fixed Rate model. Figure 1: CORE Prepayment Model: Base Attributes Source: MIAC Analytics™. First, loans that are out of the money generally have a pronounced age effect. By …
Social media marketing and social analytics software are increasingly popular among companies. After all, in the United States, an estimated 72% of the population uses social media.... Livestream gaming
MIAC Analytics Limited is an independent consultancy working across both the U.K. and the Eurozone, covering all asset classes in the financial services industry. Using our proprietary valuation ... GNMA will require all issuers to transition to their new delivery platform by 12/1/23. Are you prepared? MIAC Analytics can help! Mortgage Industry Advisory Corporation. 521 Fifth Ave, Suite 900. New York, NY 10175. (212) 233-1250 ext. 282. [email protected]. Posted 07 Mar 17 in Recent News. MIAC announced today that Andrew DeGood has joined MIAC’s Due Diligence Group as a Senior Vice President. SecondaryMarket Risk. With over 30 years of innovation, comes the ability to provide advanced pipeline hedging and risk management solutions. MIAC has the analytics and the experience to help guide our clients through market volatility, investor, regulatory, and accounting developments affecting the mortgage industry. 15 Aug 2023 ... We, along with our service providers and other third parties use cookies and other analytics, advertising, and tracking technologies on this ...Figure 1: GSA Changes (YTD) Source: MIAC Analytics™ MSR Duration Changes (YTD 2022) The option-adjusted duration (OAD) of the aggregate GSA universe became substantially less negative, moving from -20.2 to -3.73, over the 12-31-21 to 09-30-22 period.In fact, some GSA cohorts are now exhibiting …The MIAC Analytics™ suite includes VeriFi™, DataRaptor-Surveillance™, MIAC Core™, and Vision™ to address FASB’s new Current Expected Credit Loss (“CECL”) requirements with the industries best modeling practices. VeriFi is used to support and manage the data quality auditing and …The combination of proprietary, state-of-the-art technology plus extensive practical experience has led us to achieve success for originations that trust us to monitor, measure, and mitigate risk, while stabilizing earning and improving operational efficiency. MIAC Analytics™ is the most sophisticated and market accepted mortgage pricing and ...Bid Date: 3/14/2019 5:00 PM EST. Mortgage Industry Advisory Corporation (MIAC), as the exclusive representative for the Seller, is pleased to offer for your review and consideration a $315.25 million Ginnie Mae, Fannie Mae, and Freddie Mac mortgage servicing portfolio. The portfolio is being offered by a mortgage company that originates loans with a California …[email protected] (212) 233-1250 x327. Dan Thomas, Managing Director, Client Solutions Group. [email protected] (212) 233-1250 x240. Posted 17 Sep 21. MIAC Whole Loan Opportunity: $63 Billion Private-Label XS IO Servicing Offering – …In today’s data-driven world, businesses are constantly seeking ways to gain insights and make informed decisions quickly. One powerful tool that has emerged in recent years is emb...MIAC Analytics™ is the most sophisticated mortgage pricing and risk management software suite available for mortgage investors, originators, servicers and balance sheet managers. The MIAC Analytics ™ suite now includes MIAC Vision™, an asset-liability solution that applies MIAC’s CORE™ behavioral …The latest tweets from @miacanalyticsModels and Analytics. VAST™ enhances understanding of both prospective and retrospective market value risk and allows users to control model parameters including term structure shape, basis spreads, forward time periods, volatility surfaces, prepayment models, foreclosure, and loss simulation.Figure 6: DC->D30 transition by UER-Change, Actual v. Fitted, COVID Period Source(s): eMBS, FHLMC LLD, MIAC Analytics™, MIAC Internal calculations. Figures 7-8 show the same phenomena from a time series perspective (that is, across observation dates). As is evident, there was a sudden sharp spike …51 to 200 Employees. 4 Locations. Type: Company - Private. Founded in 1989. Revenue: $5 to $25 million (USD) Investment & Asset Management. Competitors: Unknown. MIAC® was founded in 1989 to provide Whole Loan, MSR and Structured Products independent valuations and analytical software, independent asset and …24 Oct 2018 ... I was working as a software development intern for a company called MIAC Analytics. ... CTrac is one of the analytical tools that MIAC has ...Jun 16, 2023 · MIAC Analytics revealed it was the victim of a data breach in April, one of several mortgage players to report hacks in the past several months. It's unclear how many clients were impacted by the incident at MIAC , which occurred between April 5 and April 6. Support (Onsite & Online) We offer 2+ days onsite training and often follow-up with online sessions to reinforce training material. Our web-based support ticketing system allows clients to easily submit requests and monitor its progress. Our support team members work from several locations, which means we offer longer working hours..