October 13, 2022. Image: KnowTechie. You have to return Comcast equipment when you cancel the subscription or switch to a new plan that doesn’t require it. Also, when you move, you may want...Option one: Online with prepaid shipping label. Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. …You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. You will need the tracking number from the UPS return label to schedule the pickup. 0. 0. Cancel.The only wrinkle in this plan is that the form asks for your details (name / address / email address). If it's not your modem/router and you just want to give it back, I guess it doesn't really matter. If you know whose modem it is, you can just fill out the info for them I …• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itTo change a browser’s homepage to Xfinity’s website, open the browser and navigate to the settings or menu page. From there, replace the browser’s default homepage with Xfinity’s w...Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. Si no ves tu equipo, ...Aug 28, 2021 · XfinityDena. That is a great question! It is best to return as soon as possible to avoid unreturned equipment fees. Luckily, we have made the process a bit easier for you despite the closing of many businesses and the many stay-at-home orders we all must abide by. Here: https://comca.st/2Y5zahM are the steps to initiate a return of your equipment. Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account. Hi, @user_a37dh6!Happy Monday to you. Thanks for taking the time to visit XFINITY on our forum's page for help with returning the equipment. We are the perfect place to go for help.Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript.744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me know if this helps!For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your …Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices could be ...Jan 15, 2024 · Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices could be ... Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to …Feb 27, 2023 ... affiliate link) - Comcast / Xfinity was ripping my Mom off with equipment rentals and other unwanted fees ... Return Process 06:36 - The Free ...XfinityBenjaminM. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.What to Expect After Returning the Equipment. Once you’ve successfully returned the Xfinity equipment, there are a few things you should expect: 1. Confirmation of return: Regardless of the return method you chose, Xfinity will provide a confirmation of return. This can be in the form of a receipt from an in-person return, an email ...May 8, 2022 ... I've received texts from Xfinity asking me to return Xfinity equipment even though I used my own modem and router.I have been receiving text messages to return XFinity equipment that I don't physically possess. We've been using personal equipment for a long time now, and …Return your equipment. If you're not able to keep your equipment when you move to your new address, you can start an equipment return online, or bring ...Hello @Roseske. When downgrading or receiving a new box in the mail, our customers have 10 days to return equipment, so they are not charged for it. Out new X1 boxes are the only boxes that have On Demand and ask our customers if they want all the benefits, to kindly upgrade. We can take the unreturned equipment off your account for …It's less of a hassle than you think! I'll show you how.When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as this will be your receipt.After renewing my Xfinity subscription, I chose to purchase my own cable modem and router. I therefore need to return the rental equipment to Xfinity. However, the system for printing a UPS return label appears not to be working. I've used the online portal at https: ...How do I print UPS LABELS for returning old equipment? Question. •. Updated. 2 years ago. 13.3K. 3. 1. 6. Responses. Accepted Solution. XfinityRoberto. +17 …Apr 8, 2024 · Helping customers get rid of used electronics responsibly is part of Comcast’s commitment to the environment. We collect used cell phones from customers wherever we sell new phones, and we also operate a mail-back program for used cell phones. When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.Jan 2, 2024 ... My device isn't showing up when I'm trying to return my equipment. I found this forum with the same issue, but I can't follow the ...At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services.Where do I return old equipment so I don’t get charged I closed my Xfinity account several months ago and returned my Internet Xfinity Flex box to the Xfinity store. I already called Xfinity customer service and went to the store about this. They tell me I do not have any equipment to return, yet I keep getting emails and text messages requesting me to return equipment.Thank you for reaching out over Xfinity Forums for support, you have contacted the right place in regard to assistance with equipment return. I definitely want to help go over the options for equipment return for you.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Feb 6, 2024 · Thanks for reaching out to us for help with returning the router device. I'm sorry that the link is failing to create a shipping label. I know you are doing everything on your end as instructed and I thank you greatly for that. As @EG mentioned you can bring the device to a Xfinity store for return. The better option I find is bringing the ... Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.Jul 8, 2022 ... You can go here for instructions on how to return your equipment, and here to print a return shipping label. I no longer work for Comcast. 2 ...XfinityBenjaminM. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.1. How to Return Xfinity Equipment Through UPS. Xfinity covers the cost of using UPS for returns, so you needn’t worry about incurring an additional bill for courier services. To arrange for the return, you must log in to the Xfinity website. Navigate to the “Equipment Return” page and use your Xfinity ID and password to trigger a return request.Return extra equipment I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail. How do I return the …• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itMay 25, 2022 · To Avoid Future Charges, Please Return The Equipment To Your Nearest Service Center." Well, I have a Comcast provided voice modem that I pay $14 a month for, and it's definitely active! My data modem is my own and it's also fine. I wish I could talk to someone in customer service, but the 800-Xfinity automated system won't let me speak to an agent. These Cookies enable us to provide certain features, such as determining if you are a first-time visitor, capping message frequency, remembering choices you have made (e.g., your language preferences, time zone), and assist you with logging in after registration (including across platforms and devices).Oct 6, 2021 ... You will want to bring the cable box, power cord and remote with you for each box you are returning. The equipment does not need to be boxed up ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...Comcast Corp (NASDAQ:CMCSA) CEO Brian Roberts is known for lining up a huge deal every five years. The company's last si... Indices Commodities Currencies ...Press “Confirm.” Now, you can send back your equipment using your selected return option. Returning Your Xfinity Equipment via UPS Shipping. If you …I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I could return.Return of equipment. I continue to get emails, phones, and text messages from Xfinity about equipment that I need to return. I have returned the equipment and have a receipt with me. I have also spoken to numerous account reps and they tell me that it will be taken care of but the calls emails and texts continue.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have …1. In the top right corner, you'll see a little chat icon (direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon. 2. Hit the compose button to the right of "conversations". 3. In the 'To' line, …You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.Learn about when a deposit will be credited to your Xfinity account.I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I could return.We ask that the equipment be returned within 30 days of the cancellation to avoid the charges. If for some reason though we get the equipment after the charge has been applied, we can reverse it once received. Our website has some useful information on returning the equipment to make it easy and you can view it here.Step 1: Call the Customer Service Number. Step 2: Pack Everything Carefully. Step 3: Ship Back from a Nearby UPS Store. Step 4: File An Online Claim. Step 5: Wait for Your Refund. Reasons for Returning Xfinity Equipment. What Do You Need to Return. Ways to Return Xfinity Equipment. UPS Shipping.Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn’t be simpler…and it’s free.View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: …Article | Comcast Business SupportEquipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to …• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itSchedule your move via our online Xfinity moving page. Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it.Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it. For more details, see our helpful checklist on bringing ...Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.Paying your bill. Managing your account. Subscribing to additional services. Picking up, returning, or exchanging your Comcast equipment. Before visiting an ...If you rent equipment from Comcast, you are eligible for an update — on us! If you own your equipment, please see more about updating your modem for instructions on how to find a modem compatible with your services.Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Enjoy entertainment your way with great deals on Xfinity by Comcast. ... Available for eligible households and includes unlimited data and equipment. See if you qualify. Check eligibility. Flexible internet. No commitments. NOW Internet A new kind of simple.Xfinity Account Notifications: Log in to your Xfinity account and check for any notifications or recommendations regarding equipment upgrades. Xfinity often informs customers if their equipment is outdated or if there are new options available. Visit Xfinity's Website: Go to the Xfinity Equipment Update page. Here, you can manage your equipment ...Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream...Jan 15, 2024 · Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices could be ... We ask that the equipment be returned within 30 days of the cancellation to avoid the charges. If for some reason though we get the equipment after the charge has been applied, we can reverse it once received. Our website has some useful information on returning the equipment to make it easy and you can view it here.I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.Search DIRECTV support. Support. Orders, apps & equipment. Return or recycle your DIRECTV equipment. Learn what DIRECTV equipment needs to be returned and how to return or recycle it.As technology continues to advance, the ways in which we interact with the world around us are changing. Xfinity is a revolutionary new service that is designed to make life easier...Dear Xfinity, I am writing to express my extreme dissatisfaction with the charges I have received for returning equipment to your company. I recently returned the equipment on the date that was agreed upon, but to my surprise, I received a bill for a charge that was unjustified and unacceptable.I closed my Xfinity account several months ago and returned my Internet Xfinity Flex box to the Xfinity store. I already called Xfinity customer service and went to the store about this. They tell me I do not have any equipment to return, yet I keep getting emails and text messages requesting me to return equipment.Since I also had some other equipment to return later, I waited until I had all the equipment together to return and took it to my local Xfinity store. The guy there told me I only had 10 days to return equipment and that I was charged a penalty. He said he wouldn't remove it. The store was so crowded I didn't want to waste time arguing with ...
To initiate the process, follow these simple steps: Login to the Xfinity portal. Navigate to the Comcast equipment return page. Select the device you want to return. Choose UPS prepaid. Print the shipping label. Pack your equipment in the original box. Call 800-PICK-UPS to schedule the pickup at your home.. 500 down car lots memphis
Thank you for reaching out over Xfinity Forums for support, you have contacted the right place in regard to assistance with equipment return. I definitely want to help go over the options for equipment return for you.Returning Optimum Equipment ... Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your ...Mar 23, 2022 · Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place your UPS prepaid shipping label on the outside. 919 Messages. @user_km0rrr , I do apologize but those are the only ways to return your equipment. If you no longer have an account you would have to return the equipment to a local Xfinity Service Center or UPS store location. UPS will print a shipping label for you and get it back to us as the Xfinity Service Center will scan it in right away ...For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and ...Buy Xfinity Return Equipment, Xfinity Connect Email,xfinity App,xfinity Pay Bill,xfinity Customer Support Number,connect Xfinity Com,xfinity Home Security ...Click the Filter Results drop-down menu. Check the box next to Xfinity Mobile. Click the Filter Results button. You can also use the Xfinity Assistant within the Xfinity app to find a local Xfinity Retail Store: Log in to the Xfinity app. Tap the Xfinity Assistant icon at the top right of the screen. Type in “Find an Xfinity store.”.If you need to return or exchange your Xfinity devices or accessories, you can find the best way to do so at xfinity.com/returns. Whether you want to print a UPS ...If you would like to close the account, take the following steps: Visit our bereavement support page on xfinity.com. Review the steps on the page and click Continue . Choose Close the account permanently and upload the documents listed. Note: If you don’t have the death certificate, you must upload a valid form of your identification (like ...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.May 2, 2023 ... You can still take your equipment to UPS, and they will pack/ship the equipment back to us at no cost to you, but if you do not have the option ....
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